Hi there!💻 👋 I am
Bio
I am so happy to find you here reading this.
I wanted to create a space where I can show you all my potential
and all my future personal projects for you to easily find what I'm
working on. Take your time to check everything!
Work experience
2018-2019
Pansfood Company
- Taking customers orders.
- Cleaning common areas for customers.
- Managing customers request and organized inventory.
2019-2021
Sitel - Foundever
- Inbound calls customer service agent.
- Handling customers request, profiling and checking for elegibility for financial products.
- Follow up on current loan applications.
2021-2022
Sitel - Foundever
- Team leader.
- Handling 15-20 people team, guiding them to meet goals and expectations.
- Providing support, training, feedback and daily meetings with team agents to improve metrics.
- Daily, weekly, monthly and quarterly meetings with client and managers.
2022-2023
Teleperformance
- Interpreter
- Provide accurate and reliable interpretation services between healthcare providers and patients who have limited proficiency in the language used by the healthcare provider.
- Ensure that patients have a comprehensive understanding of their medical situation.
- Facilitate culturally sensitive communication between healthcare providers and patients, considering their cultural background, beliefs, and practices.
Education
2012-2017
I. E. El Diamante
- High School diploma
2016-2017
Servicio Nacional De Aprendizaje (SENA)
- Técnico en Sistemas (Systems Technician)
2016-2017
Servicio Nacional De Aprendizaje (SENA)
- Course on basic management of office tools
2020-Actual.
Universidad del Valle
- Systems Engineering
Projects
Here you're going to be able to see all my personal projects and the technologies I have used on them.
Finding China
Discover the history of ancient China, with lots of multimedia content and all the knowledge about this culture!
Portfolio
A personal space designed to show you all my stuff!
Shopping Cart
Website with a shopping cart where I was able to practuce useState and useContext
ChessPizza
A website dedicated to PizzaLovers, where React concepts, html and css where appliedS
Contact me!
Here you can check all my social network and an easy way to contact me!